Have questions about our Extre 510 Vape Battery or how we can assist you?
Feel free to reach out by email, and we’ll get back to you shortly. Whether you need product details, shipping information, or assistance with your order, our team is here to help you every step of the way.
FAQ:
Q: How can I track my order if it hasn’t arrived yet?
A: If your order hasn’t arrived yet, there may be a delay in transit or with the carrier. Please check your order status through our tracking system, or contact our customer support team for further assistance in locating your shipment.
Q: How do you handle deliveries on public holidays?
A: Yes, we do deliver on public holidays. However, delivery times may be affected during these periods. For specific holiday schedules, please check our delivery page or contact customer support for more details.
Q: How can I check if you deliver to my postcode?
A: We offer delivery to most locations. To check if we deliver to your specific postcode, simply enter your postcode on our delivery page or during checkout. If you have any concerns, please reach out to our support team.
Q: How can I qualify for next-day delivery on my order?
A: Next-day delivery is available for most orders, but certain conditions apply. Please check if your order qualifies for next-day delivery during the checkout process, as delivery times depend on location, stock availability, and carrier restrictions.
Q: How can I sign for delivery if I’m not home?
A: In most cases, a signature is required for delivery. However, you can choose to authorize a safe drop-off option during checkout if you’re not available to sign for the package. Check our delivery page for more details on delivery requirements.
